News

Autism Friendly Sessions

Quiet Room

Our Quiet Room is available within the Management Suite for members of the public. Please contact Careline on 0333 313 2000 for the Quiet Room opening times, and terms and conditions of use.

Some of the retailers in Meadowhall have special times that could be beneficial to customers with Autism or sensory differences.

The Entertainer Quiet Hour

The Entertainer quiet hour operates every morning in the first hour of opening, see the centre opening hours for up to date times. With in-store music turned off, loud demos turned off and lighting turned down (where possible) giving shoppers a calmer shopping experience.

Lush Quiet Hour

Lush have introduced a Quiet Hour, every Thursday from 10am-11am. The quiet hour will consist of lower lighting, with a sensory item focus and low, calming music.

Clarks Quiet In-store Fittings

Shoe shopping can be overwhelming for some children. If you think a shopping experience without crowds, noise and bright lights would be better then you can arrange a quiet time fitting at Clarks. To book this contact the Clarks Meadowhall store on 0114 2568362.

Rock Up Autism and SEN Friendly Session

Rock Up believe everyone should have a chance to reach new heights and during the Autism and SEN friendly sessions the music is turned off and there will be fewer climbers in the arena to create a calmer and quieter environment. Family and siblings are of course also welcome to climb. Sessions currently run term-time every Thursday. Find out more on the Rock Up website

Jump Inc SEN Sessions

SEN sessions at Jump Inc are designed for people with special needs, autism or sensory needs. At these sessions, lights are turned up (no disco lights), and the music is turned down. The aim of this is to reduce any unneeded stress. Sessions are regularly scheduled- visit the Jump website for latest information

Sephora Quiet Hours

Sephora’s ongoing commitment to creating a more inclusive and welcoming shopping experience for all our customers, particularly those who may benefit from a calmer and less sensory-stimulating environment. Every Tuesday & Thursday 10am-12pm

Meadowhall has joined the Hidden Disabilities Sunflower Scheme, find out more.

Last updated Tuesday 31 March, 2026