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Hidden Disabilities



Meadowhall has joined the Hidden Disabilities Sunflower Scheme, to support more than 10 million people living in the UK that have a hidden disability.

The scheme is designed to help ensure Meadowhall is accessible to all visitors by raising awareness of the Hidden Disabilities Sunflower, which is used to discreetly indicate to people around the wearer that they may need additional support, help or a little more time.

All our team have all been trained to recognise the meaning behind the sunflower.

Some of our team have also received further bespoke training to help deepen their understanding of how they can better support customers with hidden disabilities.

If you’d like to find out more, or discuss our support further, please just get in touch on 0114 2568800 or email .


Changing Places

Our Changing Places toilet includes an adjustable adult-sized changing bench, a hoist system, space for up to three people, a privacy curtain and a non-slip floor. You can find this situated just off the lower Oasis Dining Quarter, as marked on the centre map here.

To access the Changing Places facility you will need to collect the key from the Management Suite reception.

These facilities are being cleaned after each use and we are also providing hand sanitiser and hand washing facilities for customers to use for extra peace of mind.


Accessible Toilets

We have a number of Accessible toilets in the centre which are shown on the map.


Accessible Parking

We have 350 disabled parking spaces, head to Orange Zone 1 car park for those nearest the Shopmobility Desk, near Argos entrance.


Quiet Room

Our Quiet Room is available within the Management Suite for members of the public. For your safety the room is being cleaned after each use. Please contact Careline on 0333 313 2000 for the Quiet Room opening times, and terms and conditions of use.


Autism Friendly Sessions

Some of the retailers in Meadowhall have special times that could be beneficial to customers with Autism or sensory differences. Find out more on the Autism friendly sessions page.


Other Ways We Can Help