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Luxury Brand Ambassador

Flannels (The Avenue)

Job details

Full job title: Luxury Brand Ambassador

Full time / part time

Full time

Numbers of hours per week: 37

Job type

Contract

Job description

We are seeking for a Luxury Brand Ambassador full time for our Creed counter in Flannels Meadowhall, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. The position is 37.5 hours per week on a fixed term maternity contract until the end of December 2025

Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand’s prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.

Key responsibilities
Including but not limited to:

Product Knowledge:

Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
Sales Excellence:

Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
Customer Service:

Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
Visual Presentation:

Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

Skills/Experiences desired
Exceptional communication and interpersonal skills.
Proven experience in luxury retail or a similar customer-facing role.
Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
Goal-oriented with a track record of meeting and exceeding sales targets.
Ability to work effectively in a fast-paced environment.
Flexibility to work weekends and holidays as needed.
Passion for fragrance or beauty products is a plus.

Closing date: 31-10-2025

How to apply

Take a CV and covering letter into a store

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