Jobs

Team Player – Servers/Waiting Staff

Clubhouse

Job details

Full job title: Team Player – Servers/Waiting Staff

Full time / part time

Part time

Numbers of hours per week: 6

Hourly Rate

£10.00-£12.25ph

Job type

Permanent

Job description

Minimum 6 hours contract.

About Clubhouse Social:
At Clubhouse Social, we provide a vibrant and exciting atmosphere for guests to enjoy unique dining and entertainment experiences. Located in Meadowhall, we blend great food & drinks along with a lively social space, making us the go-to destination for a fun day/night out. We’re looking for passionate individuals who thrive in a fast-paced environment and have a commitment to excellent customer service.

Job Overview:
We are looking for experienced Servers / Waiting Staff to join our team. The ideal candidate will have at least 2 years of experience in hospitality, customer service, or waiting roles. You’ll play a key role in delivering exceptional dining experiences to our guests by taking orders, serving food and drinks, and ensuring that everyone enjoys their time with us.

Key Responsibilities:

Provide attentive and friendly service, ensuring customers feel welcome and well taken care of from arrival to departure.
Take accurate food and drink orders, communicating clearly with kitchen and bar staff to ensure timely service.
Serve food and beverages in line with company standards, ensuring presentation and quality are maintained.
Handle customer inquiries, special requests, and complaints with professionalism and a positive attitude.
Maintain a clean and organised section, including tables, seating areas, and workstations, ensuring all health and safety regulations are followed.
Assist with table preparation, clearing, and resetting to ensure a smooth transition for the next guests.
Support other team members during busy periods, helping to maintain efficiency and a positive working environment.
Stay informed about menu items, daily specials, and promotions to effectively upsell and recommend options to guests.
Handle payment transactions accurately and efficiently, following cash handling procedures.
All Team Members will be cross trained across all front of house departments.
Skills & Qualifications:

Minimum of 2 years’ experience in hospitality, customer service, or serving roles.
Excellent communication and interpersonal skills with a focus on delivering high-quality service.
Ability to multitask and stay calm under pressure in a fast-paced environment.
A team-oriented mindset with a willingness to help colleagues where needed.
Flexible availability to work evenings, weekends, and public holidays.
Strong attention to detail, ensuring that orders are accurate and service runs smoothly.
Familiarity with food safety regulations and customer service best practices.
What We Offer:

A fun, fast-paced work environment in an exciting social venue.
Competitive hourly wage with opportunities for tips and bonuses.
Employee discounts on food, drinks and entertainment. Including exclusive discounts for Meadowhall shopping centre.
Flexible scheduling to support work-life balance.
Career development opportunities within a growing company.
To Apply:
Submit your CV and a brief cover letter explaining your experience and why you’d be a great fit for our team at Clubhouse Social.

The first step of our recruitment is a phone interview, if you are successful you will be invited to an in-person interview. The next step is a 2 hour work trial to gauge how you interact with customers and the team.

Closing date: 13-04-2025

How to apply

Other

Email your CV and cover letter to [email protected]