Press Enter to search


Floor Manager


NOW - 21/07/2024

Job details

Full job title: Floor Manager

Full time / part time

Full time

Numbers of hours per week: 45

Specific shift details

Mornings, Evenings, Weekends


£34, 756

Job type


Job description

The opportunity

As a Floor Manager /Department manager, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for fashion and for delivering a world class client experience. You will coach and develop , You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.

The responsibility

Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty

Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets

Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs

Passionate about the industry and trends

Self-driven to develop and maintain your own product knowledge of all beauty products using brand and store product information, education materials and attending training as required

Pro-actively engage with clients to develop customer loyalty

Contact clients with information on new ranges, products and instore events

Own the planning and delivery of in-store events in conjunction with the store and brands

Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy

Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times

Support with stock counts and other operational duties

Be a Brand Expert through positive promotion of product and company image at all times

Lead by example to support and coach the Beauty Ambassadors

Support the store management team

Develop strong relationships with brand representatives

Perform as a team player, participating in all activities to contribute to the store objectives

Ensure compliance with all policies and procedures

Champion our company culture and values


The Requirements

Experience within luxury or premium retail at a management level

Vast knowledge and passion of luxury retail including building brand relationships

A background managing a team of managers

Proven track record of internal progression and development

Must be able to work well under pressure and to strict deadlines

Able to work a flexible schedule based on the company needs

The person.

Demonstrates a high level of personal energy

Confident, assertive and personable

Positive and enthusiastic with a can do attitude

Great communication skills

Self-driven to upskill and learn

Resilient and resourceful

A natural coach and leader


The Rewards

Basic salary £34,756 per annum

Weekly/Monthly & Quarterly Commercial Bonuses

Commission led bonuses across a wide range of products

Monthly Group Rewards and Recognition

Join the Fearless1000 Incentive Scheme watch THIS video to find out more

40% Instore Uniform Discount

Bike to work scheme

Group Wide 20% Discount across all Frasers Group brands

Closing date: 27-07-2024

How to apply

Apply online



Vacancy closes on 31st July 2024

Blacks | Store Colleague

Vacancy closes on 30th July 2024

Lego | Sales Associate

Vacancy closes on 27th July 2024

Ray-Ban | Sales Associate

Vacancy closes on 3rd August 2024