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Frasers Department Manager


NOW - 24/06/2024

Job details

Full job title: Frasers Department Manager

Full time / part time

Full time

Numbers of hours per week: 45

Specific shift details

Mornings, Evenings, Weekends



Job type


Job description

The opportunity
As a Floor Manager /Department manager, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for fashion and for delivering a world class client experience. You will coach and develop , You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.
The responsibility
Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets
Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
Passionate about the industry and trends
Self-driven to develop and maintain your own product knowledge of all beauty products using brand and store product information, education materials and attending training as required
Pro-actively engage with clients to develop customer loyalty
Contact clients with information on new ranges, products and instore events
Own the planning and delivery of in-store events in conjunction with the store and brands
Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy
Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
Support with stock counts and other operational duties
Be a Brand Expert through positive promotion of product and company image at all times
Lead by example to support and coach the Beauty Ambassadors
Support the store management team
Develop strong relationships with brand representatives
Perform as a team player, participating in all activities to contribute to the store objectives
Ensure compliance with all policies and procedures
Champion our company culture and values
The Requirements
Experience within luxury or premium retail at a management level
Vast knowledge and passion of luxury retail including building brand relationships
A background managing a team of managers
Proven track record of internal progression and development
Must be able to work well under pressure and to strict deadlines
Able to work a flexible schedule based on the company needs
The person.
Demonstrates a high level of personal energy
Confident, assertive and personable
Positive and enthusiastic with a can do attitude
Great communication skills
Self-driven to upskill and learn
Resilient and resourceful
A natural coach and leader
The Rewards
Basic salary £34,756 per annum
Weekly/Monthly & Quarterly Commercial Bonuses
Commission led bonuses across a wide range of products
Monthly Group Rewards and Recognition
Join the Fearless1000 Incentive Scheme watch THIS video to find out more
40% Instore Uniform Discount
Bike to work scheme
Group Wide 20% Discount across all Frasers Group brands

Closing date: 28-06-2024

How to apply

Apply online


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